Jae Marshall – Introducing Mazzoni center

Meet our own Mazzoni Girl, Jae Marshall! As a Case Management Services Manager learn more about what Jae does, what case management is, and how she supports our community!

In this video, Jae Marshall, the case management services manager at Mazzoni Center, talks about her role in supporting LGBTQ individuals accessing medical care. She explains how medical case management can help to reduce barriers to accessing medical care, including navigating insurance, by providing extra support and knowledge. Jae  highlights the importance of approaching clients holistically, taking into account all facets of their lives, and providing a safe and supportive environment. She ends with a personal anecdote about being recognized as a staff member by a client, highlighting the pride she takes in her work.